Terms of service

Terms of Service

Last Updated: June 2026

1 – Purpose

These Terms of Service govern access to, navigation of, and use of the website https://www.timed-horlogerie.com, as well as all services provided by TIMED S.A.S.

By accessing the website, creating an account, or placing an order, the user acknowledges that they have read, understood, and accepted these Terms of Service without reservation.

Sales completed through the website are also subject to the Terms and Conditions of Sale, Shipping Policy, Return and Refund Policy, and Privacy Policy available on the website.

2 – Identification of the Website Operator

The website is operated by:

TIMED S.A.S

23 Avenue de l'Europe
33520 Bruges
Nouvelle-Aquitaine – France

Company Registration Number (SIREN): 891 185 019

Bordeaux Trade and Companies Register (RCS Bordeaux): 891 185 019

Email: info@timed-horlogerie.com

Phone: +33 6 43 93 00 22

3 – Website Access

The website is accessible twenty-four (24) hours a day, seven (7) days a week, subject to:

  • maintenance operations;

  • technical updates;

  • interruptions beyond the control of TIMED S.A.S;

  • force majeure events.

TIMED S.A.S does not guarantee continuous or uninterrupted access to the website.

TIMED S.A.S shall not be held liable for:

  • temporary or permanent interruption of the website;

  • technical malfunctions;

  • service unavailability;

  • Internet network failures;

  • cyberattacks;

  • or any event beyond its reasonable control.

4 – Use of the Website

Users agree to use the website in compliance with all applicable laws and regulations.

In particular, users are prohibited from:

  • introducing viruses, malware, or harmful software;

  • attempting to access computer systems without authorization;

  • disrupting the normal operation of the website;

  • circumventing security measures;

  • using the website for fraudulent purposes;

  • reproducing or exploiting website content without prior written authorization.

TIMED S.A.S reserves the right to suspend or terminate access for any user who violates these Terms of Service.

5 – Products and Technical Information

TIMED S.A.S primarily sells watchmaking spare parts, technical components, watch crystals, movements, watchmaking supplies, and accessories.

The information, descriptions, photographs, diagrams, references, and technical data displayed on the website are provided for informational purposes only.

The user remains solely responsible for:

  • identifying the correct movement;

  • verifying product references;

  • verifying dimensions;

  • ensuring product compatibility;

  • selecting the appropriate parts.

In case of doubt, users are encouraged to contact Customer Service before placing an order.

6 – Personal Data

Personal data collected through the website is processed in accordance with applicable French and European legislation, including the General Data Protection Regulation (GDPR).

Collected data may include:

  • first and last name;

  • postal address;

  • email address;

  • telephone number;

  • IP address;

  • order information;

  • billing information.

This information is used exclusively for:

  • order processing;

  • customer support;

  • commercial follow-up;

  • fraud prevention;

  • compliance with legal obligations.

Personal data is neither sold nor transferred to third parties without prior consent, except where required by law or necessary for the performance of services.

Each user has the right to:

  • access their personal data;

  • rectify inaccurate information;

  • request erasure of personal data;

  • object to processing;

  • request restriction of processing;

  • request data portability.

Any request may be sent to:

TIMED S.A.S
23 Avenue de l'Europe
33520 Bruges – France

Email: info@timed-horlogerie.com

7 – Transaction Records

Orders, invoices, payments, and transaction records are stored on reliable and durable media in accordance with applicable regulations.

Such records may be used as evidence in legal proceedings or disputes.

8 – Liability

TIMED S.A.S shall not be held liable for:

  • improper use of products;

  • installation errors;

  • identification errors;

  • incompatibility resulting from the selection of an incorrect part;

  • diagnostic errors;

  • indirect damages;

  • loss of business;

  • or any damage resulting from the use of the website or products sold.

The user remains solely responsible for the use of the information and products made available on the website.

The liability of TIMED S.A.S shall be limited to the extent permitted under applicable French law.

9 – External Links

The website may contain links to third-party websites.

TIMED S.A.S does not control such websites and shall not be held liable for:

  • their content;

  • their policies;

  • their practices;

  • their availability;

  • or any damages resulting from their use.

10 – Intellectual Property

All content available on the website, including but not limited to:

  • texts;

  • photographs;

  • images;

  • logos;

  • graphics;

  • product descriptions;

  • technical documents;

  • databases;

  • videos;

is protected by applicable intellectual property laws.

Any reproduction, representation, distribution, adaptation, extraction, or exploitation, whether in whole or in part, without the prior written authorization of TIMED S.A.S is strictly prohibited.

11 – Modification of the Terms of Service

TIMED S.A.S reserves the right to modify these Terms of Service at any time.

The applicable Terms of Service are those in effect on the date the website is used or on the date of the relevant order.

12 – Governing Law and Disputes

These Terms of Service shall be governed by French law.

In the event of a dispute, the parties shall first seek an amicable resolution.

Failing an amicable settlement, jurisdiction shall be determined in accordance with the applicable legal provisions.

Consumers retain the right to use a consumer mediation service in accordance with applicable regulations.